Services

We offer a complete solution covering the entire Unified Communications spectrum that encompasses both professional services and equipment.

Professional Services

Our goal at RovaUnify is to be a one-stop shop to equip the new work environment. We are your Unified Communications experts that offers a full range of services giving you the ultimate customer experience. The descriptions below provide a sample of the range of services that we offer.

Provisioning/Onboarding

As your expert service provider. Our services include network and user configuration for all equipment. We also guarantee that your equipment will be installed with the latest firmware updates.

Design

Our staff of Video Engineers will specify and design each of your meeting rooms or spaces to ensure the optimal solution for all your needs. All projects, whether 1 or 100 rooms, include the highest standard of service to ensure the perfect solution for your business.

Project Management

Our promise to our clients is a seamless customer journey. Our project manager will lead you through this journey to ensure “on time” delivery and that it’s done right the first time.

Installation

RovaUnify employs a team of installers across Canada. We manage national roll outs to remote locations with ease.

Support

Our certified customer services representatives are technically qualified to provide level 1 and level 2 support. As well our strategic partners supplement any areas that need a deeper understanding.

Training

Our services include training to give users and IT professionals a basic understanding of the equipment as well as trouble shooting tricks and tips. We offer both in-person and virtual training sessions.

Warehouse + Fulfillment
Services

Rova has been in the telecommunications equipment business for close to 40 years and we pride ourselves on our equipment expertise. From sourcing the best solution to our value-added services such as warehousing, kitting, provisioning and drop shipping.

Procurement

Our years as an IT and Telecommunications equipment distributor have resulted in key relationships with many of North America’s top equipment manufacturers. We pride ourselves on our boutique style services and we are often called upon for hard to find or urgent equipment requirements. As an equipment expert RovaUnify will ensure that you are always getting the best technology for your users.

Warehousing

Our warehousing facility is the heart of our operations. We offer many different services relating to warehousing including cross docking, drop shipping, kitting and inventory management. RovaUnify has the physical capacity and systems to handle all of your equipment needs.

Kitting

RovaUnify is your one-stop shop for the entire customer journey. We can break packs and re-package for your specific needs and user requirements. This service caters to all your remote workforce equipment needs.

Drop Shipping

From 1 central warehouse to 1,000 shipping points we are driven to handle all your unique shipping requirements. Our logistics experience and professional warehousing is designed to provide this unique and valuable service.

Asset Tracking

Our in-house logistics professionals can manage your specific project requirements and will keep you up to date on all deliveries or changes.

Financial Services

As a true partner, RovaUnify offers a one stop shop for all services relating to Unified Communications. Our goal is to ensure a seamless and simple customer experience. Our offering includes a full suite of financial services

Leasing

If the financial objective is to turn a capital spend into an operating spend or preserve cash, we can offer our customers a complete range of competitive leasing options. These options include lease-to-own, operating leases or technology refresh plans.

Financing

As with our leasing plans our financing arrangements provide competitive rates and flexible structures. The application process is seamless and integrated in with the project experience.

Warranty Programs

Our years of equipment experience has given RovaUnify the expertise and confidence to offer a wide array of warranty programs directly or through one of our manufacturers. Speak with one of our project experts to find out more about our warranty programs.

Technology Refresh

In this world of fast pace change and ever changing technology, we are pleased to offer a technology refresh program which guarantees customers ongoing upgrades to the latest technology.

Connect to a member
of our Sales Team

If you are ready to begin the journey to refresh your workspace, please feel free to contact us. One of our experienced experts will be back to you within 24 hours to assist with the best approach for your workspace needs.